KCNB Mobile (Mobile App) Help

5 Videos

Browse our selection of helpful videos on features within KCNB Mobile.

Instant Balance

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Accounts, Transactions, & Loans

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Initiating a Transfer

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Mobile Deposit

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Biometric Sign In

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KCNB Mobile FAQs

How do I access KCNB Mobile?

KCNB Mobile can be downloaded for free from either the App Store, for iOS devices, or Google Play, for Android devices.

Do I need a new username and password for KCNB Mobile?

If you are already enrolled in KCNB Online Banking, you will use those same credentials to log into KCNB Mobile.

If you are not enrolled, you will need to create a username and password, which you will then use for KCNB Online Banking as well.

What type of accounts can I access with KCNB Mobile?

KCNB Mobile will provide access to all your accounts including, but not limited to, checking accounts, savings, CD’s and loans.

What if I forgot my username and password?

To reset your password, you can select the “Forgot Password” link, located on the login screen.  Then, follow the prompts to reset your password.  

For forgotten usernames, you will need to contact us at 830-780-3317.

KCNB Mobile Disclosures

Must have an open account at Karnes County National Bank to enroll in KCNB Online Banking. 
Internet connection required for both KCNB Online Banking and KCNB Mobile.  Standard data rates apply.
Must have a bank account in the U.S. to send and receive money with Zelle®.  Zelle® is subject to additional terms and conditions. 
Usage of smartphone biometric features may be subject to a third-party privacy policy by your phone manufacturer.  Karnes County National Bank is not responsible for the content of these policies. 
Apple, the Apple Logo, and App Store are registered trademarks of Apple Inc.  Google and Google Play are trademarks of Google LLC.  Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Related Support Links

Bill Pay Support

Zelle® Support

Online Banking Support

Still have questions?

Give us a call at 830-780-3317 or visit any KCNB location.

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