From the moment you pay your first bill, whether it’s your mortgage, your cable TV, or your car loan, you’ll appreciate a secure payment solution that’s not only simple, it’s also flexible enough to reimburse your best friend for those concert tickets. It’s just that easy. And getting started is simple. The first time you log in you’ll be guided through a simple 3-step process of adding and paying your first billers. You’ll be surprised how easy it is. Add companies by logo or by searching for their name. Add people using their mobile phone number. Once you’ve finished adding billers, you’ll see your payment center. From your payment center, you can add more billers and pay bills in seconds. You’ll also review your payee activity, add Reminders, set up automatic payments, and if your biller offers eBills, choose to receive your bill electronically. On the right, you’ll see your bills due, pending payments, and your payments that have recently completed. From the menu, you can review all of your bill pay activity. Use Zelle to send and receive money. Manage which accounts are used to pay bills and manage your profile information. Finally, if you have questions, visit our help center to get answers to the most commonly asked questions. It’s a powerful, complete payment system that’s easy to use and very secure.

Adding companies to your Payment Center is easy. Begin by selecting ‘Add a Company or Person.’ Then, select Company. From here, you’ll have the choice of searching our network for their name, or selecting a category to browse for their logo. Then simply enter your account number. And if they offer eBills, you’ll be offered the opportunity to receive your bill electronically. eBills are quicker and more secure than receiving your bill through the mail. When ready, add them. That’s it. If finished, you can continue to your payment center or add another bill. This time, let’s search by name. If a match is found, just select their icon, or if we can’t find a match, select the payee type and enter your account information manually. It’s just that easy. Once added, you’ll see your newly added companies in your Pay Bills list. To make a change, just select their name. You can update their information and add them to a budgeting category, or if they’re no longer needed, delete them. When finished, save your changes.

Adding people to your Payment Center is easy. Begin by selecting ‘Add a Company or Person,’ then, Person. Now simply enter their information. When ready, select Add. It’s just that easy. You can choose to add more bills, or, if you’re finished, return to the Payment Center where you’ll see your newly added person in your pay bills list. To make a change, just select their name.

Once you’ve added at least one company or person to your Payment Center, you can start sending money. To pay a bill, simply enter the amount, and the earliest standard payment date is added automatically. You can use the calendar to change this date. If a rush delivery is available, you’ll have the option of expediting your payment. For companies that can receive electronic payments, we’ll pay them today. Or, if they require a paper check, we’ll overnight a check to them. Paying a person is just as easy. Once you’ve filled in the amounts you’d like to pay and your total dollar amount looks correct, send your money. Review your payments and Submit. That’s it. From here, you can print the confirmation details for your records and return to your Payment Center, where you’ll see your newly added payments under Pending Payments.

AutoPay is perfect for bills that stay the same each month, for example, car payments, mortgages, and cellphones. It not only saves time, it can help avoid missed payments. To set up AutoPay, just tell us about the payment, including the amount, delivery date, frequency, duration, and how you’d like to be notified. Then, when ready, start sending payments. That’s all it takes. You’ll see your new payment information, and when your next bill is due, we’ll take care of it automatically. And we’ll continue paying it for as long as instructed. You can add multiple AutoPays, make changes, or stop it at any time. Autopay makes paying bills that stay the same each month a piece of cake. 

Reminders are perfect for bills that often change each month. For example, credit cards and utilities. And like automatic payments, they not only save time, they help you avoid missed payments. To set up a reminder, just tell us about the payment, including the typical due date, the amount you usually pay, how often you receive the bill, and how far in advance you’d like your reminder to show up in your Payment Center. To have your reminder emailed to you, just tell us where to send it and when to remind you: when it’s due, when the payment has been sent, and if it’s not paid by the due date. Then, send it. That’s it. You’ll see a preview of your new reminder, and you can change it or stop it at any time. Once triggered, we’ll place a reminder next to your biller, and they’ll be added to your bills due list. Plus, if you selected to have us remind you through email, we’ll also email your reminder as instructed.

Paying bills online is easy, fast, and secure. And when you add eBills, you unlock many more great features. Plus, since eBills are delivered in a secured electronic environment, they’re safer than receiving paper bills, and making the switch to eBills is easy. If a biller offers eBills, you’ll see the Get eBills flag next to their name. Just click to sign up. If you have multiple eBills available, select a biller, provide the information requested, agree to their terms of use, and add them. Continue with other billers. Then when ready, agree it’s okay to share your email address and Submit. That’s it. Once activated, a small icon will be added next to the eBills link for each biller, and when your bill is ready, you’ll see at a glance the due date and minimum amount due. Selecting the flag or clicking the eBills link will display your payment information, along with a link to view your bill. To make a payment, just select or enter the amount and make your payment as usual. eBills are just that easy, and you can cancel them at anytime. Still not convinced? Some billers even offer a trial period so you can try using eBills while still receiving your paper bill. If you don’t activate eBills by the end of your trial period, you’ll simply stop receiving them. If you have a biller offering a trial period, you’ll either see the number of remaining days, or if your bill is ready to view, you’ll see the due date and minimum payment. Just click the flag to view your bill and make your payment. Once paid, the flag will switch back to show the number of trial days remaining. Clicking it during this time will take you to the enrollment. And clicking the eBills link offers a brief overview along with a link to enroll. eBills: simple, convenient, secure.

Managing your billers while on the go is easy, whether you’re updating your electric bill or adding a new cell phone provider. From the My Bills tab, you can view a list of your previously added billers, search for specific billers, and add new ones. To add a biller manually, begin by selecting the type of biller you’re adding — in this example, a company. Then type their name. As you type, we’ll check to see if the name you’re adding matches any of the merchants in our network. If a match is found, you can simply add your account information, and you’re all set to send them electronic payments. If you finish typing the name and a match cannot be found, payments will be sent via paper check. Simply select them, and enter your account number and, if you’d like, a nickname. When ready, select Add. Since the biller we’re demonstrating was not found in our electronic network, you’ll be asked to enter their street address, which will be used to mail their check. Once added, you can make your first payment right here. Simply enter the amount, and if you’d like, change the delivery date. That’s it. Your payment will be scheduled for the selected date. From the confirmation screen, you can set up autopay for your biller or select Done to return to My Bills, and your new biller will be added to your list.

Adding new people to your list of billers is simple and offers a convenient method for making payments as well as storing those payments for future reference, whether you’re reimbursing the coach for uniforms or making some kind of payment that might be tax deductible. To add a person, begin by selecting ‘Person’ as the type of biller you’re adding. Then, enter their name, and, if you’d like, a nickname. Next, enter their mailing address including the city, state, and zip code. Finally, their phone number. When ready, add them, and you’re all set to start making payments, Just enter an amount, and confirm the delivery date. If you’d like your payment to arrive quicker, select Expedite and choose from the available options. When you’re ready, pay them. That’s it. Your payment will be scheduled for the selected date. From here, you can make your payment recurring or select Done to return to your list of billers.

Paying Bills is easy, whether you’re paying this month’s utility bill or paying for your lawn service. In fact, you can make payments to almost anyone from just about anywhere at almost any time. My Bills includes a complete list of all your previously added billers. At the top, you’ll see your unpaid bills, followed by billers with recent activity. Below you’ll find the remainder of your billers, sorted alphabetically. If a bill is due, you can simply select the biller to make your payment. Just review or update the information, then pay. That’s it. You can make your payment recurring or select Done to return to your payment center. Paying other billers is just as easy. Just enter the amount, and if you’d like, change the delivery date. If you’d like to expedite your payment, simply choose an earlier delivery date, but keep in mind there may be an associated delivery fee for rushing it. When ready, pay it. That’s it. Your payment will be scheduled for the selected date and added to your payment activity. From here, you can add recurring payments, or select Done to return to your list of billers.