KCNB Online Banking

Frequently Asked Questions

You can access Online Banking from almost any PC or phone browser that has Internet access.  You can also download KCNB Mobile from the App Store or Google Play.  Data rates apply.

KCNB Online Banking will provide you with access and information for all of your KCNB accounts.

Both the username & password are case-sensitive, meaning lowercase and uppercase characters make a difference.  Too many failed attempts for a username will lock the account.  If this seems to be the case, give your local KCNB location a call during business hours to further assist you.

To reset your password, you can select the “Forgot Password” link, located on the login screen.  Then, follow the prompts to reset your password.

If you forgot your username, you will need to call a KCNB location for further assistance.

KCNB Online Banking Videos

7 Videos
Video Transcript

Profile is where you customize your profile settings, such as your passwords, Challenge Questions and answers, email address, and phone numbers. You can also enroll for electronic statements and manage the devices you use for our mobile banking service. To make a change, simply type in the new information. Then, Save.

Related Support Links

KCNB Mobile Support

Bill Pay Support

Zelle® Support

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