KCNB Mobile

Frequently Asked Questions

KCNB Mobile can be downloaded for free from either the App Store, for iOS devices, or Google Play, for Android devices.

If you are already enrolled in KCNB Online Banking, you will use those same credentials to log into KCNB Mobile.

If you are not enrolled, you will need to create a username and password, which you will then use for KCNB Online Banking as well.

KCNB Mobile will provide you with access to all of your KCNB accounts.

To reset your password, you can select the “Forgot Password” link, located on the login screen.  Then, follow the prompts to reset your password.  

For forgotten usernames, you can contact your local KCNB branch for assistance.

Video Transcript

With Instant Balance, Saved Users can simply tap the Instant Balance icon on their Password screen to securely preview their balances. If it’s not yet enabled, tapping the icon will display a set-up screen. To set up Instant Balance, simply login from here. Once logged in, you’ll go right to the Instant Balance set-up. Just turn it on, then select which accounts you’d like to include in your preview. There, you’re all set. The next time you’re curious about a balance, simply tap the Instant Balance icon on your password screen. How’s that for convenient? You can manage your instant balance settings, as well as which accounts are displayed, under More. Then, select the Instant Balance option to make your changes.  

Related Support Links

Bill Pay Support

Zelle® Support

Online Banking Support

Must have an open account at Karnes County National Bank to enroll in KCNB Online Banking.  Internet connection required for both KCNB Online Banking and KCNB Mobile.  Standard data rates apply.  Must have a bank account in the U.S. to send and receive money with Zelle®.  Zelle® is subject to additional terms and conditions.  Usage of smartphone biometric features may be subject to a third-party privacy policy by your phone manufacturer.  Karnes County National Bank is not responsible for the content of these policies.  Apple, the Apple Logo, and App Store are registered trademarks of Apple Inc.  Google and Google Play are trademarks of Google LLC.  Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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